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How do I get a refund?

Here are refund guidelines by store.

  • PC or Mac purchases made on our web store: Open a ticket to request a refund. 
  • The Google Play store processes refunds at their store. Follow the instructions on their refund page.
  • For iOS App Store or Mac App Store purchases you can 'report a problem' from the email receipt you received.
  • For Windows Store purchases, see the Downloadable Software section of this article on the Microsoft support center.

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