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Troubleshooting

Does this app have sound?

Besides some fun and peppy background music, the animations are narrated and when you select an anatomical structure, you can hear (and/or read) something interesting about it that explains what it is and what it does.

For Android devices, check to make sure the volume is not muted and that the sound is turned all the way up.

You can also try resetting your device. Note that the app provides you with the option to mute the background music. On the home screen's lower right-hand side, you'll see a musical note. If there's a line through it, you've muted the music. Tap again to unmute.

The app crashed. How do I get it to work again?

It's possible that your device is temporarily running a little low on available RAM and is subsequently having a hard time loading the app (which is pretty large and takes quite a bit of power to run). Try quitting out of all open apps and resetting your device to see if that helps.

When you're done quitting all running apps, go back to your homescreen and relaunch the app.

To reinstall the app once you've purchased it:

For Android devices, follow these four simple steps:

  1. Open the Google Play Store app.
  2. Touch the Play Store icon and select My Apps.
  3. Visit the All category.
  4. Select My Incredible Body, then touch the Install button on the app's detail page.

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