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Downloaded My incredible body program for Windows but not opening

Hi

I have installed the file over 3 times now, but everytime I want to open it, it just wants to download it again. The file is not in my programe folders. I don´t know what to do next and I am still waiting for a comprehensive reply.  I have purchased the programme two days ago and am becoming a bit impatient, can anyone please help or is the program not working?

 

 

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