Troubleshooting

To reinstall the app once you've purchased it:

For Windows 8.1 or Windows RT 8.1 devices, follow these four simple steps:

1. Open the Windows Store and make sure you are logged on with your Store Account.
2. On the main screen, Right Click and select Your Apps on the top toolbar.
3. In the Drop Down Menus, select All Apps and Sort by name.
4. In the Results, Right Click each app that you want to reinstall and click the Install Icon on the bottom toolbar.