- Open app in Safari
- Open Preferences
- Select Websites
- Select Auto-Play
- For the website you are using, change the dropdown from "Stop media with sound" to "Allow All Auto-Play"
If you have any trouble submit a ticket.
To learn more about our site licenses visit the product page.
If you are trying to play animations in a Visible Body web based app and are using Safari, you need to set the browser to allow auto-play animations.
Take the following steps: