Access and Manage Web Suite Subscription

This article is for subscribers to Web Suite who are interested in learning how to manage their accounts. The article covers how to create an account, purchase access, sign in, change subscription type, and cancel a subscription.

Create an Account

Follow the steps below to create a Visible Body account and subscribe to Web Suite using your Google account or your email and a new password.

1. Navigate to websuite.visiblebody.com  
2. On the welcome page, select "Sign up" or select “Sign in with Google”
3. If signing in with Google, follow the prompts and enter your Google account information. If you choose Visible Body account creation, input the following information to create your account.
   
   • Type your email address and confirm it.
   • Create a password.
   • Add your name.
4. View the Terms of Use, then use the CAPTCHA and select "Continue."

Purchase Access

Now that you have an account, follow these steps to subscribe:

1. Select your preferred billing option, either Annual or Classroom/Lab Subscription.
2. In the pop-up, enter your payment information and click the button at the bottom. You will get a confirmation pop-up along with your order reference number and a confirmation email. Select "Continue" to dismiss this pop-up.
3. You will now have full access to all of the apps in Visible Body Web Suite!
4. You will be billed automatically based on your subscription duration. For more information on managing your subscription look here.

Log in to Web Suite

After creating your account, log back into the app by following these simple steps:

1. Go to http://websuite.visiblebody.com/.
2. Enter your email address and password.
3. Check the box that says “Remember me”.
4. Bookmark the page so it’s easy to find later.

Profile Management

The “My Profile” option inside your account allows you to edit the following information, your name, password, or email address used to sign in.

1. Sign in to your Web Suite account.
2. Select the drop-down menu on the homepage.
3. Select “My Profile".
4. If you created your account using Visible Body account creation, select the “Edit” button. If you signed up for your account with Google, you will still need to create a password in order to change information, create a password here. Then refresh the page and select “Edit”.
5. Change the information you wish.
6. Enter your password to save the changes.

Note: To start using Google to sign in, change your email to a Gmail address. Then confirm the changes and start using “Sign in with Google” when you access Web Suite.

Switch Billing Cycles

Access to Web Suite is offered as both an Individual or Classroom/Lab subscription. If you would like to switch from one type of subscription to the other please follow the instructions below:

1. Cancel your current subscription using the steps in the section below.
   Note: We do not offer partial refunds on purchases to Web Suite. Your access will continue until the end of your subscription.
2. Once your access expires the next time you access Web Suite you will be prompted to purchase.
3. Select your preferred billing option and complete the sign up process.

If you purchased a second subscription before your original access expired please contact the Visible Body Help Desk for a refund on your newest purchase. Wait for your original subscription to expire, then repurchase Web Suite.

Manage my Subscription

Access your school's Site License

If your school has a Site License to Web Suite, you can create a free account by following these instructions. You need to be either on campus on your school's network, or if off-campus logged into your school's network by proxy. 

To set up your Web Suite account while on campus and connected to your institution’s network:

1. Navigate to https://websuite.visiblebody.com
2. From there, enter the following information to create your account:
   • Enter your email address and confirm it.
   • Create a password and confirm it.
   • Add your name.
3. After creating your account you are brought to the Web Suite homepage and can begin using the product. 
   Note: If you see a purchase page do not enter payment information. Check that you are connected to your institution's network or try signing in through the proxy.
4. After you sign up, log into your Web Suite account from anywhere by returning to https://websuite.visiblebody.com

Every 150 days you will be required to sign in while connected to your institution's network or using the proxy to maintain access.

To set up your Web Suite account while off-campus or not connected to the institution’s network:

1. There are two ways this typically occurs:
   • Some users will first log in to the institution's portal, then navigate to the institution’s resource section, and locate Visible Body Web Suite.
   • Other users will navigate to the institution’s resource section, then locate and select Visible Body Web Suite, and finally log in to the institution’s Portal.
   • Either option, once on the Visible Body Web Suite page, select “sign up”.
2. From there, enter the following information to create your account:
   • Enter your email address and confirm it.
   • Create a password and confirm it.
   • Add your name.
3. After creating your account you are brought to the Web Suite homepage and can begin using the product. 
   Note: If you see a purchase page do not enter payment information. Contact support. 
4. After you sign up, log into your Web Suite account from anywhere by returning to https://websuite.visiblebody.com 

Every 150 days you will be required to sign in while connected to your institution's network or using the proxy to maintain access.